Return-Refund Policy

Return Policy

At Harwin Furniture, our focus is to offer high quality furniture and well known name brands to our customers at discounted prices. Therefore, due to our low margin we cannot accept returns or exchanges on any items.
Harwin Furniture guarantees that all purchased merchandise is to be picked up or delivered in good, new and satisfactory condition.
NO RETURN ON OUTSIDE OF TEXAS FINANCE CHECKOUTS(That means we dont accept any kind of return or cancellation on finance deliveries outside of TX)
*If backorder item doesnt arrive maximum of 30 extra day promising time,we will refund the full order if customer wants to cancel the order.
*No Returns on Backorder items.( if customer wants to cancel it will deduct %30 of  total balance  due  cover shipping and order fee.Please contact our finance team at contact@harwinfurn.com with your order number.)
*No Returns on Backorder items outside of United States(If customer want to cancel backorder items %60 will deduct from customer balance.Please contact out finance team at contact@harwinfurn.com with your order number)

Harwin Furniture reserves to right cancel any orders or delay the shipments for reasons including but not limited to manufacturer, carrier, stock, and/or cost related issues on out-of-state orders without prior notice.

Damaged Products & Missing Pieces:

Damaged products and missing pieces must be reported within 24 hours of delivery or pick-up. After 24 hours of delivery or pick-up, no claims will be allowed. Therefore, please inspect the merchandise for damages or missing parts as soon as you receive your product(s). Please keep the original packaging of damaged merchandise as it is required for replacement.

**Finance checkout returns must be returned by customer if our experts says products can be use without any problem.( This is only for bedroom sets, living room sets( sectional included) and dining room sets,Mattress returns provided by us)


Black Friday and Cyber monday deals cannot refund or returned.